EveryAIs Work Privacy Policy
BROZ Co., Ltd. processes personal information for Work at work.everyais.com. This policy does not apply to Studio.
Purpose and data
Email registration uses your email, password hash, verification records, and session. Google sign-in provides Google account identifiers. We process conversations, prompts, responses, attachments, projects, and outputs to provide and restore requested features. Payments create order, product, amount, currency, status, and Credit ledger records. Work does not store full card numbers; encrypted recurring payment keys and masked card details may be retained where needed. If you contact support in our Discord support server, we use your Discord username, user ID, and profile; what you write in a ticket (the service, when it happened, steps and error text, job or order IDs, and the like) and attached files; and account details such as your sign-up email that you give us to handle the request.
Storage and retention
Account, conversation, project, attachment, payment, and Credit records are held in PostgreSQL and service storage for operation, security, and transaction evidence. We delete them when no longer needed or after account closure, subject to legal retention and disputes. Order and payment records may be retained for five years and consumer complaint records for three years under applicable Korean law. Customer support requests received as Discord tickets, and transcripts of closed tickets, are kept for 3 years after the request is resolved; your Discord account information is governed by Discord's privacy policy. Analytics choices, including version and time, last 12 months; GA4 event data retention is set to 14 months.
Processors and transfers
When you request AI features, content and attachments go to the EveryAIS model service. Hecto handles domestic payments and Polar handles international payments. GA4 receives limited visit, feature, and payment events, never prompts, responses, email, filenames, conversation IDs, or card details. Connection and event data may be transferred over encrypted connections to Google LLC in the US and its processing regions, under Google's settings and policies. Polar payments may require an international transfer of payment data. For ad measurement, connection and event data may be transferred over encrypted connections to Meta Platforms, Inc. (US), X Corp. (US), and Google LLC (US), under each provider's settings and policies. Discord Inc. runs our Discord support server (sending and storing ticket messages and attached files), and Ticket Tool opens and manages tickets and creates transcripts of closed tickets. When you open a ticket or send a message in the Discord support server, your Discord username and user ID, ticket messages, and attached files are transferred over encrypted connections to Discord Inc. (United States, [email protected]) to receive and answer support requests, and are kept for the support-request retention period above (your Discord account information under Discord's policy). When a ticket is opened or closed, your Discord user ID, ticket messages, and attached files are transferred over encrypted connections through Discord to Ticket Tool ([email protected]; country: not disclosed by the provider) to open and manage tickets and create transcripts, and are kept under the provider's policy (it currently states it keeps data only as long as needed to provide its service). If you email [email protected] for support instead of using Discord, nothing is transferred to Discord Inc. or Ticket Tool.
Analytics choice
Work uses advanced consent mode. Before consent or after decline, the Google tag can send cookie-free visit and event signals, while analytics cookies remain disabled. Only consent enables analytics cookies and payment attribution identifiers. You may decline or withdraw using ‘Analytics settings’ at the top of this page. Withdrawal or expiry also invalidates server-side identifier links. This choice applies to GA4 analytics only, not to the ad measurement below.
Ad measurement
To measure whether visitors from our ads sign up or pay, Work uses the Meta Pixel, the X Pixel, and the Google Ads tag. These tags use cookies and browser identifiers to send the page address, browser and device details, sign-up completion, and payment completion with amount, currency, and order identifier, and each provider may use them for ad measurement and optimization under its own policies. Email, phone numbers, prompts, responses, files, and card details are never sent. Google Ads personalization signals are not allowed, and for visitors in the EEA, the UK, and Switzerland, Google ad storage and ad user data are also not allowed. You can opt out of personalized ads by blocking cookies in your browser or in your Meta, X, and Google ad settings.
Your rights and contact
You can request access, correction, deletion, suspension of processing, or withdrawal of consent at [email protected]. We verify identity and respond under applicable law. Privacy officer: Seungyoon Kim, co-CEO, [email protected], +82-10-2798-3438.
Effective date
This Policy takes effect on October 18, 2026. Amended on October 18, 2026: the items and retention of customer support requests received as tickets in our Discord support server were added, and Discord Inc. (United States) and Ticket Tool were added as processors and overseas recipients.